Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website trusmilelabs.com (the "Site") and the products and services offered by Trusmile Labs ("we," "us," or "our").

By visiting our Site or purchasing from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or services.

Eligibility & Use of the Site

• You must be at least 18 years old or have parental/guardian consent to use this Site.
• You agree to use the Site only for lawful purposes and in accordance with these Terms.
• You must not misuse the Site, attempt unauthorized access, or interfere with its security or functionality.

Products & Information

Trusmile Labs offers oral care products designed for everyday hygiene and wellness. While we strive to display accurate product descriptions, images, and information, we do not guarantee that all content is error-free, complete, or current.

Product packaging, ingredients, or formulations may change from time to time. Always refer to the product label and instructions before use.

Medical Disclaimer

Our products and content are intended for general oral care and informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified dental or healthcare professional for medical advice specific to your condition.

Pricing, Payments & Orders

• All prices listed on the Site are in Indian Rupees (INR) unless stated otherwise.
• Prices, offers, and availability are subject to change without prior notice.
• We reserve the right to refuse, cancel, or limit any order at our discretion, including due to suspected fraud or unauthorized activity.
• In case of payment failure, your order will not be processed.

Shipping & Delivery

We aim to process and ship orders within the timelines mentioned on the Site. Delivery times may vary based on location, courier partner, and external factors beyond our control.

Trusmile Labs is not responsible for delays caused by logistics partners, incorrect addresses provided by you, or unforeseen circumstances.

Returns, Refunds & Cancellations

Returns, refunds, and cancellations are subject to our Return & Refund Policy, which forms an integral part of these Terms. Please review the policy carefully before making a purchase.

Intellectual Property

All content on this Site—including text, images, graphics, logos, product names, designs, and layout—is the intellectual property of Trusmile Labs or its licensors.

• You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.
• Unauthorized use of our intellectual property may result in legal action.

User Accounts

• If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate and current information and to update it as necessary.
• We reserve the right to suspend or terminate accounts that violate these Terms.

User-Generated Content

If you submit reviews, feedback, or other content, you grant us a non-exclusive, royalty-free, worldwide right to use, display, and publish such content for business and marketing purposes.

You agree not to post content that is unlawful, misleading, defamatory, abusive, or infringes on the rights of others.

Third-Party Services & Links

Our Site may include links to third-party websites or services. We are not responsible for their content, policies, or practices. Accessing third-party sites is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Trusmile Labs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products.

Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Trusmile Labs, its directors, founders, employees, and partners from any claims, losses, liabilities, damages, or expenses arising out of your violation of these Terms or misuse of the Site.

Termination

We reserve the right to suspend or terminate your access to